
Frequently Asked Questions
What’s the difference between a stole and a sash?
- Both are worn over the gown, and schools and universities use the names in different ways. Check which style your ceremony asks for.
What are your stoles and sashes made of?
- Premium polyester in a range of colors.
Do I need a hood, a stole or a sash?
- It depends on your university. Some use hoods, while others use a sash or stole in a discipline color. Your graduation office’s dress rules will say which one to wear.
How long does delivery take?
- Orders are processed within 1 to 3 business days. Delivery times vary by location, and the estimated delivery time is shown at checkout.
Can I return an item if it doesn’t fit?
- We don’t accept change-of-mind returns, including a wrong size or color choice, so please check the size guide and your university’s dress rules before ordering. If an item arrives faulty, damaged or not what you ordered, email tyg.hk@gmail.com with your order number and photos, and we’ll replace or refund it. Your statutory rights are unaffected.